While it is important to select the right caravan for your travels, you should also select the right dealer for this. You will be able to obtain quality service from a reputed dealer along with post-purchase support which can come in very useful when you run into issues.
Think about what your needs are when it comes to a caravan
There are luxury, off-road, static and touring caravans and the features for these will differ. The number of people using the caravan has to be decided along with the features and amenities you need for your travels. For example, some of the amenities you are looking for will be sleeping arrangements, a working kitchen and bathroom. You should also have a good idea of your budget as this will help you select caravan dealers Perth that will be able to match your price along with your specific requirements.
You can search online for caravan dealers and visit their websites to get an idea of the types of caravans they have along with prices. You can also check online reviews for different dealers and check the social media platforms of the dealers to get an idea of their popularity. You can also look for recommendations in online forums and groups for fellow caravan enthusiasts.
When reading reviews, check whether there are recurring negative or positive feedback
This will help you shortlist some potential caravan dealers. You have to consider the reputation of the caravan dealer which is something you can check by finding out how long they have been in the industry and whether they have received recognition, certifications or awards that allude to their quality of service. Customer reviews and testimonials are a great way to get an idea of their reputation. You can select the dealers that have a majority of positive reviews. Some caravan dealers will have partnerships with specific brands or manufacturers and this will give an indication of their commitment to quality. Check whether the caravan dealer offers multiple brand options as this will give you more options to select from.
Another important factor to check
Is whether they offer after-sales support and the quality of this support. They should help you with repairs, maintenance and warranty services. You can ask the dealer about the availability of their technicians to carry out repairs along with service centres in your local area. Ask about the availability of spare parts for the caravan brands on their site as well. Make sure to go through their customer support policies along with turnaround times for repairs.
It is important to select a dealer that is responsive when it comes to after-sales services. Check the warranty coverage provided for the caravan and you need to check details about the coverage, terms, conditions and duration. Ask whether they offer an extended warranty option. You can also ask whether they offer facilities for inspection and testing of the caravans before the purchase. This allows you to examine it and test-drive the caravan giving you a better idea of the comfort along with its suitability for your requirements.